FREE
Shipping on all orders over $125 (US48)!!
Our
customers love our FAST Shipping. Items
ordered by 4PM Eastern time SHIP SAME DAY!!
Our customers are very
important to us. If
there are any questions or concerns when you package arrives, please
contact us immediately. Your satisfaction is our goal and guarantee.
SHIPPING:
- We pay the
shipping on all order over $125.
- Tax only
charged for Maine customers.
- Fresh Start
Juicers and More ships to the continental United States only.
- We do not
ship to AK and HI at this time.
- Some of our
items ship directly from the manufacturer or distributing center. So if
you order more than one item you may have separate shipments.
- We process
and ship our orders usually within 1 business day. We use ground
service and you can expect to get your items within 1 - 6 business
days.
- We will
email you a tracking number so you can view its progress and estimated
delivery date.
- Unfortunately,
we cannot ship to P.O. boxes so please provide a physical address with
your order.
RETURNS:
- Our
Return
Policy - if you are unhappy with something you've bought
from us, you
can return it within 30 days of your purchase. For details, please read
our
policy below.
- If you need
to return or exchange an item our policy is that returns are based on
buyer
contact first.
You will need a Return Merchandise Authorization (RMA) number in order
to send item back. Returns will not be accepted without a RMA. Some
items are subject to a 15% restocking fee.
- All items
returned should be new,
unused, and in the condition your received it; in the
original manufacturer's packaging
including the box, with all paperwork, warranty cards, parts and
accessories.
- We can not
accept any appliance that have been used for health and safety reasons.
The
exception would be if its
a manufacturer defect or that the item has been damaged during shipping.
- A return
address will be provided to you once you contact us for a RMA
number.
- We can not refund the original shipping cost that we incur by
offering FREE Shipping for items over $125.00
- You will
however be
responsible for shipping charges, unless the item received was the
wrong product, defective, or damaged.
- Once the
item has been received and looked over, we
will gladly refund your money (less our incurred cost to ship item).
Item may incur a 15% restocking fee.
- If you would
like to exchange the item for something else we would be happy to do
this, but you will be responsible for the shipping of the exchanged
item.
Please email us at:
support@freshstartjuicers.com
We answer all emails
promptly.
You can also call
Toll Free
866-95-FRESH
Hours of operation
Weekdays Monday - Friday 9AM - 4 PM Eastern Time.
